If the IELTS Task doesn't say ‘write to a friend’ or 'write to your family member', the letter style is formal (in fact, about 2/3 of all IELTS letters are formal). In a formal letter, you should follow the correct style — be polite and do not use contractions.
Formal letter greetings (first 2 words of your letter)
Usually, IELTS task will tell you how to start. If there are not any instructions about this, use these rules:
- Dear Sir or Madam, — use this greeting when you don't know the gender and the name of the person. Also, you can write 'Dear Sir / Madam'.
- To whom it may concern, — another way to start when you don't know the person.
- Dear Mr White, — use this when you know the name of the person.
Note: there are two ways to short 'Mister': Mr (British) and Mr. (American), both are correct and can be used in IELTS exam.
Formal letter intros
- I am writing with regards to (noun) ...
- I am writing to you regarding (noun) ...
- I am writing to (verb) ...
- I am writing this letter to (verb) ...
Formal letter closings
- I look forward to hearing from you.
- I look forward to hearing from you and would welcome a response within 7 business days. (for complaint letter)
- I appreciate your time and ...
- Please contact me if you need any additional information. (optional).
Formal letter sign-offs (last words of your letter)
| Yours faithfully, Sam Smith |
Use this sign-off when you don't know the person (usually when you start with 'Dear Sir or Madam'). |
| Yours sincerely, Sam Smith |
Use this when you know the person (you know the name and probably saw him/her) |
| Best regards, Sam Smith |
Use this when you know the person really well (for instance, your colleague) |